Turn Past Headaches Into Strategic Results
Most HEDIS® Medical Record Review (MRR) projects are dreaded, thought of as logistical nightmares, and often ill-executed initiatives. In the past, this part of HEDIS® was often handled in a ‘let’s just get it over with’ type attitude. Results varied, consequences often were not severe.
That is changing. Driven by fundamental shifts in the provider landscape (ACOs, medical homes, EMRs) to state and federal government programs (STAR Ratings, ICD10, HIEs), HEDIS® MRR is quickly rising in strategic importance.