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HDVI is disrupting the medical record retrieval & review (MRR) industry with the MRCS platform. We offer health plans providing Medicare Advantage, Medicaid and Commercial ACA lines of business with an enterprise-grade, Software-as-a-Service (SaaS) platform for Risk Adjustment, Quality Improvement, and Audit initiatives. 

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  • Web-based medical record workflow and analytics platform that was purpose-built for Quality Improvement / HEDIS and Risk Adjustment reporting.
  • Supports self-service model: MRCS can be licensed for health plans that desire to utilize their own resources for retrieval, coding and abstracting.
  • Supports full-service model: MRCS is the platform we use for all of our MRR full services projects.
  • Supports collaborative model: MRCS offers in-house convenience with the flexibility to collaborate with our teams and share responsibility for projects.
  • Supports coordination and ingestion of medical records from multiple retrieval methods:
    • Fax, mail, field tech, electronic file transfer, and bulk uploads.
  • Verify/Delete+Add (V/D+A) workflow confirms, for Commercial Risk Adjustment plans, the quality of diagnosis codes in provider documentation submitted: 'verified' no issues, 'deleted' due to inadequate supporting documentation or 'added.'
  • Medicare Advantage RADV Wizard brings an unprecedented level of automation to the entire Risk Adjustment process. ords directly from an EMR into MRCS through the ubiquitous “print” function. SVP and RSVP deliver unparalleled efficiency by significantly reducing the cost and disruption associated with medical record retrieval, while also improving Provider relations.
  • HEDIS MRRV Wizard provides a streamlined method for performing a comprehensive final review of all the relevant charts.
  • Commercial IVA audit services are built around providing an end-to-end solution from health plan to SVA handoff, utilizing MRCS to accelerate execution of individual reviews.
  • Real-time analytics with full transparency for project progress, performance status, and comprehensive metrics.
  • Medical records and data always available for review or download.

Ask us about Secure Virtual Print (SVP) & Remote Secure Virtual Print (RSVP), mouse3.pngwhich enables the electronic transfer of medical records directly from an EMR into MRCS through the ubiquitous “print” function. SVP and RSVP deliver unparalleled efficiency by significantly reducing the cost and disruption associated with medical record retrieval, while also improving Provider relations.

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